• All connections that are close to Australia (for instance, the Philippines) should connect using our alternative IP address.
    IP: aus.insanemc.net

Recent Connection Issues

Status
Not open for further replies.

Daniel

Developer
Staff Member
Developer




Recent Connection Issues

------------------------------------------------------------------------------------------------

Dear members,
We recently received many messages about players who are having very high pings.
In order to investigate this problem, we need your help.

First of all, you all should know that this is very reasonable.
Internet service providers all around the world are having a hard time keeping up with demands, due to COVID-19.

We're still going to look further into that issue and do our best to fix it, for that we need your help.

If you are facing connection or latency issues, please post a comment following this template.

* Please note, you may be contacted personally to further examine the issue on your end.


In-Game Username:
Country of Residence:
Your Ping: (Can Be Seen In TAB)
Contact Method: (Discord / Forums / E-Mail)
Internet Service Provider:

Sorry for the inconvenience.

Yours,
Daniel.
 
Last edited:

VortexTG

New member
In-Game Username: VortexTG
Country of Residence: Philippines
Your Ping: 250-1880ms
Contact Method: Discord: vσятєχтнєgнσυℓ#6189
Internet Service Provider: Globe.

Sometimes, if I am lucky. I get around 250ms.
 

EliteEpic1

New member
In-Game Username: EliteEpic1
Country of Residence: Australia
Your Ping: 280- 1000ms
Contact Method: Discord: Hex#5827
Internet Service Provider: Telstra
 

TheFreddy123

New member
In-Game Username: TheFreddy123
Country of Residence: Philippines
Your Ping: 430-2900ms
Contact Method: Discord FreddieInDaBox#8789
Internet Service Provider: PLDT (Philippine Long Distance Telephone Company)
 

Daniel

Developer
Staff Member
Developer
Please note that this thread have been locked for comments, if you believe you experience unusual connection issues that are not on your end, please contact one of the staff members regarding it.
 
Status
Not open for further replies.
Top